Enter the Microsoft 365 account credentials and click Next. Once it is verified, the Autodiscover.xml login window will appear on the screen. The process will take a few seconds to verify the Microsoft 365 account. Modify your profile to ensure that you are using the correct Microsoft Exchange information service.' I found some threads about repairing the profile, However, i'm unable to even start Outlook to access and change profile. In the next step, select Office 365 and enter the details for your Microsoft 365 account and click Next. Why is account office microsoft exchange install#I tried it on a clean install of Windows 10, with nothing other than Outlook 2019 VL installed, and I can't get it to work. The Microsoft Exchange service in your profile is missing required information. Even when I changed the Microsoft account password to match my Exchange one, I end up getting an error indicating that no connection to the server can be made. Prompt, which tells me my password is wrong. The problem is, when I try to set up my email in control panel - mail, or when running outlook the first time, when I get to the part where I would normally see a windows credentials prompt, (like I do in all the other versions), I get a Microsoft account It also works in all of these with a pop account, this is only happening with an Exchange account. I tested it in retail Outlook 2019, retail 2016, and VL 2016, and it works normally. This problem is occurring in Outlook 2019 Standard (VL).
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